If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer returns or exchanges within 10 days of receiving your order. You can return your product for store credit, a different product, or a refund to your original payment method.
In the event of a product being returned, the customer is responsible to pay the return shipping fees and shipped using a similar expedited mail service. The product must be returned in same condition as you received it.
To initiate a return, you are responsible for contacting our customer service department by phone at: 480-216-5134, or by email at: info@recoverycollectibles.com.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within two business days of the product being received by us.
Please note the following exceptions to our return and exchange policy:
- Discounted items are final and cannot be returned or exchanged.
-No refunds will be approved if you do not contact us within 10 days of receiving the product.