Refund Policy
We want you to be satisfied with your purchase from Recovery Collectibles. If you need to request a return or exchange, please contact us within 10 days of receiving your order.
Approved returns may be eligible for store credit, an exchange, or a refund to the original payment method.
Returned items must be received in the same condition in which they were originally shipped. Because many of our items are rare, collectible, fragile, or condition-sensitive, all returns must be packaged carefully and shipped using a comparable expedited and trackable shipping service.
Customers are responsible for return shipping costs unless the return is due to an error on our part.
To request a return, please contact us by email at info@recoverycollectibles.com or by phone at (480) 216-5134. Please include your order number and the reason for the return request.
Once a return is approved and the item has been received and inspected, any approved refund will be issued to the original payment method within two business days.
Please note the following exceptions:
Discounted items are final sale and cannot be returned or exchanged.
Returns, exchanges, or refunds will not be approved if we are not contacted within 10 days of the item being received.
