Shipping Policy

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Have a question about an item, an order, or something you are looking for?

We’re happy to help with product questions, condition details, additional photos, offers, shipping information, and inquiries about historically significant recovery material you may be interested in selling.

We do our best to respond as quickly as possible and are always glad to help collectors, researchers, archivists, and members of the recovery community find the right item or learn more about a piece of recovery history.

All orders are processed and shipped within 48 hours of payment whenever possible.

Domestic orders within the United States ship free of charge, typically by USPS Priority Mail.

International orders are shipped through FedEx International. International shipping rates are calculated during checkout and are based on the destination address, package weight, package dimensions, and available service options.

International customers are responsible for any customs duties, taxes, import fees, brokerage fees, or additional charges required by their country.

If you have any questions about shipping rates, delivery options, or international orders, please contact us at info@recoverycollectibles.com.

International orders are shipped through FedEx International. International shipping rates are calculated during checkout and are based on the destination address, package weight, package dimensions, and available service options.

International customers are responsible for any customs duties, taxes, import fees, brokerage fees, or additional charges required by their country.

Once your order ships, you'll receive a tracking number via email. You can use this to track your package on our website or the carrier's site.

We want you to be satisfied with your purchase from Recovery Collectibles. If you need to request a return or exchange, please contact us within 10 days of receiving your order.

Approved returns may be eligible for store credit, an exchange, or a refund to the original payment method.

Returned items must be received in the same condition in which they were originally shipped. Because many of our items are rare, collectible, fragile, or condition-sensitive, all returns must be packaged carefully and shipped using a comparable expedited and trackable shipping service.

Customers are responsible for return shipping costs unless the return is due to an error on our part.

To request a return, please contact us by email at info@recoverycollectibles.com or by phone at (480) 216-5134. Please include your order number and the reason for the return request.

Once a return is approved and the item has been received and inspected, any approved refund will be issued to the original payment method within two business days.

Please note the following exceptions:

Discounted items are final sale and cannot be returned or exchanged.

Returns, exchanges, or refunds will not be approved if we are not contacted within 10 days of the item being received.

Yes. Customers can make payment arrangements through the "Shop" button on product pages or during the checkout process.